Blue Ocean Mirage (ksmith911)
posted Mon June 22nd 2009 @ 11:33 AM

Last month I had the pleasure of giving a presentation on the Strategic Planning process to business owners and managers in efforts to create awareness of the importance of creating a strategic competitive advantage.  During the presentation, we discussed how organizations can save some expense in hiring a consultant or facilitator to help navigate their way through the process. Read More »

A Plan to Make the Plan Work? (ksmith911)
posted Mon April 27th 2009 @ 11:32 AM

Probably the most misunderstood part of the strategic planning process is the need for an effective execution plan.  To the dismay of many business owners, it is also the most important part of strategic planning, after all a perfect plan that is left unexecuted, is simply a dream.  Read More »

Developing Your Best Investment (ksmith911)
posted Tue December 30th 2008 @ 7:20 PM

In today's market and with the turmoil that is our economic system, business owners are left with crucial investment decisions for the upcoming years.  Unfortunately one option often takes the lead over all others.  Because of what can be accurately classified as organizational paralysis, the option of "doing nothing" is often chosen in lieu of other alternatives.  As markets become increasingly global and economics become even more unpredictable, the prime investment of choice should become clearer than ever. Read More »

The Path to Customer Loyalty (ksmith911)
posted Sat August 23rd 2008 @ 3:02 PM

(Kevin's article appears in the September issue of Logoworks/Hewlett Packard Small Business Newsletter!) Creating customer loyalty is a never ending challenge for every business owner. However, over the last few years the definition of customer loyalty has blurred and the key to obtaining it has been lost, if not forgotten. So-called loyalty programs have become diluted and commoditized, leaving even the experts wondering if they do more harm than good. Read More »

Using Incentives to Motivate Employees (BrianG)
posted Sat June 28th 2008 @ 2:00 AM

Using Incentives to Raise Morale and Achieve Objectives Read More »

Learning through Teaching (ksmith911)
posted Wed May 28th 2008 @ 8:26 PM

We have all heard the phrase "you can only get out of something, what you put into it". The same remains true in our careers. As individuals grow within their expertise, one tool for continual growth is often overlooked. Read More »